Citrus Valley Car Wash orange logo
Find us

Terms and Conditions

Effective: March 17, 2025
Last update: May 01, 2025

Welcome to Citrus Valley Car Wash!

We appreciate your business and are committed to providing you with the best car wash experience possible. Before using our services, please take a moment to review our Terms of Service. By using Citrus Valley Car Wash, you agree to the following terms:


1. Service Description

Citrus Valley Car Wash offers professional car wash services, utilizing trained staff and industry-standard equipment to deliver top-quality results. Our services may include exterior washing and additional treatments as advertised.


2. Pricing and Payment

  • – Our service prices are clearly displayed at our facility and on our website.
  • – Membership plans may be subject to applicable taxes, which will be automatically charged along with your recurring monthly payment.
  • – We reserve the right to modify our pricing at any time. Any changes will be communicated through appropriate channels.


3. Customer Responsibilities

  • – Customers are responsible for removing valuable items, personal belongings, and sensitive documents from their vehicles before using our services.
  • – We are not responsible for lost, stolen, or damaged personal property left in vehicles.


4. Vehicle Condition & Liability

  • – We take great care while servicing your vehicle; however, we cannot guarantee the condition or safety of your vehicle during or after the wash.
  • – Citrus Valley Car Wash is not responsible for:
    • – Pre-existing damage, including but not limited to scratches, dents, or mechanical issues.
    • – Loose parts, fragile accessories, or aftermarket modifications that may be affected by the wash process.
  • – Customers should secure or remove any loose items before their wash.


5. Limitation of Liability

  • – Citrus Valley Car Wash shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of our services.
  • – This includes, but is not limited to:
    • – Damage to the vehicle.
    • – Loss of personal property.
    • – Any other unforeseen issues arising from service usage.


6. Refunds & Complaints

  • – Customer satisfaction is our priority. If you experience any issues, please notify us immediately so we can address your concerns.
  • – Refunds or compensation will be evaluated on a case-by-case basis at the discretion of Citrus Valley Car Wash.


7. Termination of Service

  • – We reserve the right to refuse service to any customer for any reason, including but not limited to inappropriate, abusive, or threatening behavior toward staff or other customers.
  • – We may also suspend or terminate services at our discretion.


8. Privacy & Data Protection

  • – We take your privacy seriously and collect only the personal information necessary to provide our services and maintain customer records.
  • – Your information will not be sold or shared with third parties unless required by law or with your explicit consent.
  • – For more details, please refer to our Privacy Policy.

 

9. Types of Messages

  • Types of SMS Messages: Clearly state the specific SMS messages users will receive.
  • – Promotional
  • – Informational
  • – Marketing Content
  • – Frequency of Messages: Daily or Weekly (e.g., users will receive messages weekly)
  • – Charges: Message and data rates may apply
  • – Unsubscribing and Assistance:
  • Text STOP to unsubscribe
  • Text HELP for assistance
  • – Message Frequency: Provide an estimate or general description of how often messages will be sent.
  • – Message and Data Rates: Include a notice that message and data rates may apply.
  • – Help via SMS: Explain how users can get assistance by texting HELP.

By registering, you agree to receive SMS messages from Citrus Valley Car Wash regarding account updates, promotions, and service notifications. Message frequency varies, but you can expect up to 4 messages per month. Message and data rates may apply.

For assistance, text HELP.

Message frequency will vary based on your interactions and requests, but you may receive messages as needed in response to your inquiries or account activity.

 

10. Data Sharing

  • – Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • – Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

 

11.  Messaging Terms and Conditions

  • – By providing your phone number and agreeing to receive texts, you consent to receive text messages from Citrus Valley Car Wash, from 352-558-2010 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 352-558-2010 or te**@*****************sh.com. Mobile opt-in information is never shared with third parties.
  • We collect opt-in verbally from our customers. They can opt-in to receive messages either in person at our physical location, or over the phone if they call our business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from Citrus Valley Car Wash regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at https://citrusvalleycarwash.com. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available https://citrusvalleycarwash.com/privacy-policy/“.

  • -Message frequency varies. You may receive messages periodically based on your interactions.

12. Agreement to Terms

By using Citrus Valley Car Wash services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these Terms of Service, please refrain from using our services.

For any questions or concerns, contact us at te**@*****************sh.com.